Terms of Service

Welcome to shop.camilasenna.com! These Terms of Service (“Terms”) govern your use of our website and services. By accessing or purchasing from this site, you agree to be bound by these Terms.

1. General Information

This website is operated by Camila Senna. Throughout the site, the terms “we”, “us” and “our” refer to Camila Senna. We offer this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

2. Online Store Terms

By agreeing to these Terms, you confirm that:

You are at least the age of majority in your country or region.
You will not use our products for any illegal or unauthorized purpose.
You will not violate any laws in your jurisdiction (including but not limited to copyright laws).

3. Products and Services

All products are subject to availability and may be withdrawn at any time.
We make every effort to display as accurately as possible the colours and images of our products, but cannot guarantee your screen’s display reflects the true appearance.
Each item, especially handmade artworks or ceramics, may have unique variations.

4. Pricing and Payments

All prices are listed in [Currency, e.g., EUR] and include VAT unless stated otherwise.
We reserve the right to change prices at any time.
Payments are processed securely via Shopify’s integrated payment gateways.

5. Shipping and Delivery

We offer domestic and international shipping. Shipping costs and estimated delivery times are shown at checkout.
Delivery times may vary depending on the destination and shipping method.
Any customs or import duties are the responsibility of the customer.

6. Returns and Refunds

Due to the nature of handmade and personalised products, we do not accept returns unless the item is damaged or incorrect.
If your order arrives damaged, please contact us within 7 days of receiving it with photographic evidence.
Refunds, if approved, will be processed to your original payment method.

7. Intellectual Property

All content on this website, including text, graphics, logos, images, and product designs, is the property of Camila Senna and protected by intellectual property laws. You may not use our content without written permission.

8. Limitation of Liability

We do not guarantee that your use of our service will be uninterrupted, timely, secure or error-free. In no case shall Camila Senna, our employees, or partners be liable for any injury, loss, claim, or any indirect damages arising from your use of our site or products.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of Portugal.

10. Changes to Terms

We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page, and it is your responsibility to review them regularly.